SMS Terms of Service
Effective Date: July 17, 2026
About Our SMS Service
Schnelks Media operates an SMS messaging service on behalf of our clients (local service-based businesses, including home services, trades, and equipment rental companies). Our clients use our service to send a one-time review request message, plus an optional follow-up message, to their own customers after completing a service job.
How Recipients Are Added
Recipients are customers of our clients who have provided their mobile phone number directly to the business at the time of service (verbally to the technician or on a service invoice or intake form). By providing their phone number to the business, the customer consents to receive a one-time review request SMS with an optional follow-up reminder.
Message Frequency
Recipients typically receive one (1) SMS message after a service is completed, with up to one (1) follow-up reminder if no response is received within approximately two (2) days. Message frequency varies based on services completed.
Message and Data Rates
Message and data rates may apply, depending on the recipient's mobile carrier and plan.
Opting Out
Recipients may opt out of receiving further messages at any time by replying STOP to any message. After replying STOP, no further messages will be sent.
Help
Recipients may reply HELP to any message for assistance, or contact the sending business directly. Recipients may also contact Schnelks Media at williamschnelker@gmail.com or (517) 897-4843.
Supported Carriers
Messages are sent on major U.S. mobile carriers including AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages.
Privacy
Mobile phone numbers and opt-in data are not shared with third parties for marketing purposes. See our Privacy Policy for full details.
Contact Us
Questions about these SMS Terms?